Frequently Asked Questions
Whether you’re wondering how it works, how to get started, or how it fits into your daily operations, these Frequently Asked Questions cover everything you need to know – in plain English, no tech jargon.
What is kuMee.ai?
kuMee.ai is an AI-powered virtual assistant for small businesses. It answers calls, chats with customers, and books appointments automatically – 24/7 – so, you never miss an opportunity, even after hours.
Who is kuMee built for?
kuMee is made for local New England service businesses – from plumbers and HVAC companies to spas, salons, auto repair shops, and cleaning services. If your business relies on calls, bookings, or quick responses, kuMee is your always-on helper.
How does kuMee schedule appointments?
When someone calls or chats, kuMee asks for their name, service type, and preferred time. It checks your calendar instantly, confirms the booking, and can even reschedule or cancel if needed. Everything updates automatically in your calendar or CRM.
How does kuMee work?
- A customer calls your business or chats on your website.
- kuMee collects their details – name, phone, and service request.
- It verifies everything and books the appointment automatically.
- The info syncs with your calendar or CRM, and your customer gets a confirmation right away.
In short, kuMee works like a reliable receptionist – but never takes a day off.
Does kuMee integrate with my existing tools?
Yes. kuMee connects seamlessly with tools like Google Calendar, Outlook, or your CRM to sync appointments, leads, and call logs – keeping your business organized and your team in sync.
Does kuMee work after hours or on weekends?
Absolutely! kuMee answers calls 24/7 – nights, weekends, and holidays – so New England small businesses never lose customers to voicemail again.
Does kuMee sound natural?
Yes. kuMee uses advanced AI voice technology to sound friendly, professional, and human-like – representing your business with warmth and confidence.
Can I customize how kuMee talks?
Definitely. You can set kuMee’s tone and greetings to sound just like your brand – whether you prefer a friendly, casual tone or something more polished and professional.
What if kuMee doesn’t understand a question?
If something’s unclear, kuMee politely asks for clarification. And if it’s a question only your team can handle, it offers to have someone follow up right away.
Is kuMee secure and private?
Yes. kuMee only collects what’s needed – name, phone, and booking details. It never asks for credit cards or passwords, and all customer data is handled safely and securely.
How do I get started, and what does it cost?
Getting started is simple! Book a quick demo, connect your calendar, and customize your setup. Pricing depends on your call volume and business needs – making it affordable for small businesses across New England.
How is kuMee set up for my business?
We make onboarding quick and easy:
- Discovery: We learn about your business type, services, and hours.
- Customization: We help you define kuMee’s voice, tone, and script.
- Integration: We connect it with your calendar and tools.
- Deployment: kuMee goes live on your phone number and website chat.
- Tuning: It learns from real customer calls and gets smarter over time.
- Go Live: kuMee starts handling calls, chats, and bookings 24/7.
Once live, kuMee becomes an always-on extension of your New England business – helping you serve customers faster, smarter, and around the clock.
Your 24/7 Always On AI Assistant
Discover how kuMee can answer calls, schedule appointments for your business.